Chris Grace

Sometimes life will surprise you.

Amy organizes a community service event, but it's jeopardized by Jeff's return and Glenn's desire to help his co-workers; Sandra confronts Jonah about his strategy for soliciting donations; Garrett tries to prove his intelligence to Dina.

With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and infighting.

Suspicious that people are making fun of her, Amy and Jonah spy on Cloud 9 employees through the security system; Dina tries to track down an unsanctioned Easter Bunny in the store; Glenn preps for his church's play.

Dina agrees to play the bad guy when corporate forces Amy to cut everyone's hours; Jonah and the other employees play an elaborate game of laser tag with the store's new scanners; Mateo makes a startling discovery about Marcus.

Glenn spirals when Kelly requests to transfer to a new store; Jonah and Amy pretend to fight to keep their relationship hidden from their co-workers; Cheyenne struggles to organize a workplace carpool.