Chris Grace

As part of a new objective, the staff are asked to rush all purchases straight to customers' cars. Plus, Garrett is impressed by a visitor's high-tech purchase.

Amy and Jonah help Mateo's toy drive in an attempt to make him look good ahead of his immigration hearing. Elsewhere, Jerry and Sandra ask Glenn to officiate their wedding.

Glenn spirals when Kelly requests to transfer to a new store. Meanwhile, Cheyenne's attempts to organise a carpool are unsuccessful. Plus, Jonah and Amy step up their attempts to hide their relationship.

Amy struggles as she attempts to gather glowing character testimonies for Mateo. Meanwhile, Dina is far from happy at Jonah's planning an engagement party for Sandra, and Glenn competes with Marcus for Mateo's old locker.

With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and infighting.

Jonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, while Cheyenne gives Marcus a tattoo.