Chris Grace

Jonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, which also causes trouble for Garrett; Cheyenne gives Marcus a tattoo; Glenn makes videos for his daughter to watch while he's at work.

The employees celebrate the past, present and future of Cloud 9.

Glenn spirals when Kelly requests to transfer to a new store; Jonah and Amy pretend to fight to keep their relationship hidden from their co-workers; Cheyenne struggles to organize a workplace carpool.

Dina agrees to play the bad guy when corporate forces Amy to cut everyone's hours; Jonah and the other employees play an elaborate game of laser tag with the store's new scanners; Mateo makes a startling discovery about Marcus.

Amy attempts to gather glowing character testimony for Mateo's immigration lawyer but comes up short; Jonah plans an engagement party for Sandra, infuriating Dina, while Glenn and Marcus compete for Mateo's old locker.

With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and infighting.