Will McLaughlin

Jonah finds himself in trouble with Sandra and Glenn when her son, Tony, starts working at Cloud 9; Mateo tries to help Cheyenne be a better floor supervisor; Garrett is unwittingly thrust in the middle of Dina's relationship with Brian the vet.

Tom tries to get back at Ron by going out on a date with Ron's ex-wife Tammy, while Leslie tries to protect Ron from falling prey to her charms.

After returning from quarantine, Glenn enlists Cheyenne and Bo's help to get Dina to relinquish control; Jonah and Mateo have second thoughts about helping Sandra with her cat's medical needs; Garrett struggles with customer returns.

When Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett's help to hide his relationship; Dina, Glenn and Cheyenne's plan to boost the scores creates new and bigger problems; Jonah tries to convince Sandra to value herself.

Amy struggles to contact the store's new parent company following Cloud 9's acquisition. Sandra enlists Garrett and Dina's help to stand up to Carol, Glenn wrestles with a big career decision, and Jonah takes up the cause of gender equality.

After Cloud 9 changes their policy of locking up Black beauty products, the employees are forced to reckon with systemic racism in the store, with Garrett leading the charge; Glenn desperately tries to right the store's wrongs, in misguided ways.