Kelly Schumann

Mateo's undocumented status causes trouble once again. Glenn and Amy do battle with an online troll. Jonah and Cheyenne provide legal counsel for Mateo, but it could prove unhelpful.

After Mateo and Cheyenne disagree on how to celebrate her 21st birthday, Cheyenne enlists Bo's help to make it memorable. Elsewhere, Dina tries to help Amy keep a huge secret from Jonah, and Glenn annoys Garrett.

Amy and Mateo play dirty to win the costume contest after learning first prize is a day off. Plus, Garrett is tormented by the store's Halloween music.

The store hosts a gender reveal party for Glenn and his wife, Jerusha, just as Dina is freaking out at the realities of having to deliver a baby. Meanwhile, Amy receives some unsettling news.

With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and infighting.

Jeff leaves Cloud 9 to work at Target, and Garrett leads Glenn to believe that he's poaching other employees to go with him. In return, Glenn tries to poach employees from Target.