Gravity

S14, E4: A patient's appreciative mother offers the ER staff free makeovers, with some interesting results. Meanwhile, Abby is having a bad day, not only missing the still-absent Luka, and unable to reach him by phone, but shocked to see Joe brought to the ER after a fall. Elsewhere, Morris cares for a frightened child, Pratt defends his brother, Neela returns to work, and Moretti returns from a conference.