Jessica Leigh Gonzales

A plane crashes into the eighth floor of the hospital; when Noa is in a car accident, it is up to Mario to save her life; Willis admits to Rox that he needs her in his life; the doctors gather in court to support Leanne for her custody hearing.

Elliot fears the worst after hearing the testimony by Detective Gomez's wife at his malpractice trial; Rox tries to connect with Willis, but he pushes her away; Leanne attempts to comfort Ariel in the wake of a devastating loss.

As the doctors treat patients from the chaotic multi-vehicle accident, a love triangle begins to build between Mario, Angus and Heather. Also, when Malaya learns that Carla is at the hospital, she goes against Carla’s wishes and stays by her side during the delivery of her baby.

The storewide heater malfunction magnifies angry tensions between Amy, Jonah and the back warehouse employees after both sides refuse to clean up a spill. Meanwhile, Dina and Garrett find a way to pass the time and Cheyenne helps Glenn through an existential crisis as he tries to fix the heater himself.