Chris Grace

Glenn has a difficult time when Kelly requests a transfer to another store; Jonah and Amy go to new lengths to keep their relationship secret; Cheyenne suggests a workplace carpool.

Jonah and Amy's first Valentine's Day is derailed when Dina brings her birds to work; Cheyenne gives Marcus a tattoo; Glenn makes videos for his daughter.

As a massive snowstorm beats down on St Louis, the Cloud 9 employees and customers find themselves snowed in, leading tensions to build and fights to ensue.

Suspicious that people are making fun of her, Amy decides to watch Cloud 9 employees in secret; Dina attempts to find an unsanctioned Easter Bunny in the shop.

When corporate tries to win over the employees with treats, Jonah and Amy are on opposing teams, but everyone has to band together to protect one of their own when the company's tactics get more extreme.

Amy attempts to gather glowing character testimony for Mateo's immigration lawyer but comes up short; Jonah plans an engagement party for Sandra, infuriating Dina, while Glenn and Marcus compete for Mateo's old locker.